Seamless management of claims and repairs

Retail Repair is a comprehensive service package designed for a quick and efficient handling of defective products and customer claims.

Our services

Repair

We specialize in repairing electronic products such as robotic lawn mowers and vacuum cleaners, with a strong focus on sustainability and high quality - supporting the EU's "Right to Repair" directive.

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Refurbishment

We give used machines a second life through a thorough refurbishment process that ensures high quality and extended product lifespan—benefiting both the environment and the economy.

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Hotline

We offer flexible solutions, including a dedicated hotline that helps reduce the number of claims and repair cases through effective customer service—saving both time and money for all parties involved.

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Spare parts and accessories

We make it easy for both private customers and retailers to access spare parts and accessories, enabling repair or upgrades. Our webshop supports the EU’s Right to Repair and offers solutions that make maintenance and ordering simple and flexible.

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Trusted by leading brands

What our customers say

The Robot Shelter

We offer secure winter storage with comprehensive maintenance, ensuring your customer’s robotic lawn mower is in peak condition and ready for a flawless season start - completely stress-free.

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Retail Support & Repair are covering the Nordics

How may we help you?

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